Add a note to a chat
Writes an internal note on a chat, visible to your team only. The tenant, owner, or vendor never sees it and nothing is sent.
Authorization
AuthorizationstringrequiredPath parameters
chatIdstringrequiredThe chat to annotate.
Body
application/json
bodystringrequiredThe note text.
metadataobjectFree-form key/value data to store alongside the note.
Response
200 · The note.
idstringThe note.
chatIdstringThe chat the note is attached to.
kindenum<string>note is text somebody wrote; action is a record of something that happened in the chat.
audienceenum<string>Who the note is for. Only propertyManager notes are returned here.
authorenum<string>Who wrote the note.
authorPropertyManagerIdstringThe property manager who wrote it. Absent on AI and system notes.
bodystringThe note text.
referencedEntityTypeenum<string>The kind of record this note points at, when it points at one.
referencedEntityIdstringThe record this note points at.
editedByPropertyManagerIdstringThe property manager who last edited it. Absent if never edited.
editedAtstring · date-timeWhen it was last edited.
createdAtstring · date-timeWhen it was written.
updatedAtstring · date-timeWhen the row last changed.
metadataobjectFree-form key/value data stored with the note.
401 · The access token is missing, expired, or not valid.
404 · No chat with that id belongs to your company.
The note is recorded against the property manager whose token you are using, and appears in the chat's timeline alongside the messages.